About Us

Specialists in Weight-Loss & Fitness Holidays in Italy, Spain & Turkey


In 2004, RFH introduced the concept of weight-loss & fitness holidays to Spain.

We have since teamed-up with like-minded partners at a number of specially-selected locations to offer a fantastic combination of fitness and weight-loss holidays in Italy, Spain & Turkey.

We are proud to work with a specially selected team of personal trainers, guides and other specialists. All staff are highly enthusiastic about fitness and nutrition and they all work to make your fitness and weight-loss holiday as enjoyable and worthwhile as possible.

All of our centres are set in fantastic locations and have great facilities. Please see the pages for each individual venue for details.


Don’t worry, a weight-loss & fitness holiday isn’t all hard work!

Whilst we take your exercise programme seriously, the only thing that is compulsory on our weight-loss and fitness holidays is a desire to change. We make sure some downtime is built in to your schedule so you can make the most of your holiday or for when you have to catch up with work.

We pride ourselves on our ability to work with people of all shapes and sizes. There are no limits on age, size or level of fitness; we welcome everyone who is ready to make a change to their lifestyle or who simply wants to enjoy an active holiday in the sun!


Your Weight-Loss & Fitness Holiday with a Financial Guarantee

You should always be very cautious when booking a holiday. Many weight-loss and holiday providers come and go every year. Some “celebrity bootcamps” have gone bust, leaving their clients stranded and not paying a penny in compensation. At RFH Fitness we have been offering weight-loss and fitness holidays since 2004. We work only with carefully selected partners and we are confident that together we offer the best weight-loss and fitness holidays and boot camps available. We are so confident that our partners are serious professionals who are working for the benefit of our clients that we offer a unique financial guarantee:

In the event that any of our partners cancels your holiday without giving you a full refund, we will pay the excess on your travel insurance, up to a maximum of €150 per person.

This unique guarantee means that you should never be out of pocket at all if you book your weight-loss and fitness holiday through RFH Fitness.

The Team

Weight-Loss & Fitness Holidays: The Teams


All of our centres are staffed by personal trainers, guides and other specialists who are completely focused on making your fitness and weight-loss holiday as enjoyable and worthwhile as possible.  For full details, see the “Team” tab on each centre’s individual page.


The Office Team

Mel Richards: Founder, Managing Director & Administrator of RFH Fitness

Mel is the founder of RFH Fitness. He is a very highly qualified and experienced Personal Trainer, Sports Therapist, Boxercise and Kettlebell Instructor, an accredited coach with the British Association of Cycling Coaches and a member of both the Andalucian Cycling Federation and the Andalucian Mountaineering Federation.

Mel has many years of experience of trekking, cycling (both on and off road) and ultra-running – including successful participation in the Yukon Arctic Ultra and the Grand Union Canal Race, as well as a whole host of running, hiking, mountain biking and road cycling events in Andalucia and beyond.

Mel established RFH Fitness in 2004 and, since then, has worked with a variety of trainers and coaches to devise a programme that is often imitated, but never emulated!

Mel will normally be your first point of contact when you get in touch with RFH Fitness about your weight loss and fitness holiday and he is always available to answer any questions you may have.


Stephanie Richards: Administrator

Steph helps Mel with the enquiries. As the mother of a young daughter, Steph knows a lot about the challenges of juggling home and family life; as a qualified gym instructor, she understands the importance of making time to look after your health and fitness.

Steph now has to fit her running, walking and gym sessions around the family’s schedule, but she has previously hiked to the top of the highest peaks in Scotland, Wales, England, Northern Ireland and Spain, as well as completing multi-day treks in Spain and Norway.


Our Philosophy

Weight-Loss & Fitness Holidays: Our Philosophy

AT RFH Fitness, we believe that improving your health and fitness doesn’t have to be scary; it’s all about moderation and consistency – the small changes that make a big difference.

Men and women of all ages, shapes and sizes take a weight loss and fitness holiday with us when they want to improve their health and fitness. Many people take their vacations with us because they want to have a break from work whilst avoiding the negative effects that holidays often have on long-term health, fitness and mental well-being through over-indulgence, inactivity and boredom.

People take a weight-loss and fitness holiday because they want to escape to the fantastic climate of southern Europe, enjoy picturesque outdoor activities, do fun, structured, exercise classes, eat healthily and be able to relax in comfortable surroundings, whilst still being able to maintain contact with home and work when they want to or if they need to.

People visit our fitness and weight-loss retreats in Spain, Italy and Turkey because they are seeking a “boot camp” like experience, but don’t really want to suffer. Instead, they want to learn how to enjoy healthy exercise and they want to achieve lasting results.

FAQs

Fitness and Weight-Loss Holidays: Frequently Asked Questions

Do I need insurance for fitness and weight-loss holidays?

Your booking does not include travel or accident insurance for fitness and weight-loss holidays. It is very important that you take out insurance before travelling which specifically covers the activities in which you will be participating and which provides cover for cancellation, curtailment, injury or illness during your holiday.

We recommend the policies provided by Sportscover Direct and Europesure, which can also be contracted for any other activity, fitness or weight-loss holiday not reserved through us.

The policies offered by Sportscover Direct are only available to residents of the UK and Ireland, but those offered by Europesure are available to residents of all EU countries.

www.sportscoverdirect.com

www.europesuretravelinsurance.com

If you already have general travel insurance in place, please check that it includes cover for fitness holidays. If not, please check out the “Activity Top Up” policy offered by Sportscover Direct. You only need to take out cover for the days that you will be training and the policy can be taken out after you have left the UK or Ireland.

Why should I book with RFH? What are the advantages?

You should always be very cautious when booking a holiday. Many fitness and weight-loss holiday providers come and go every year. Some “celebrity bootcamps” have gone bust, leaving their clients stranded and not paying a penny in compensation.  We only work with trusted partners.  We are so confident that our partners are serious professionals who are working for the benefit of our clients that we offer a unique financial guarantee:

In the event that any of our partners cancels your holiday without giving you a full refund, we will pay the excess on your travel insurance, up to a maximum of €150 per person.

This unique guarantee means that you should never be out of pocket at all if you book your fitness and weight-loss holiday through RFH Fitness.

RFH have been providing fitness, weight-loss and activity holidays since 2004. We work with a Spanish travel agent “Viajes Albatros” which is a fully-bonded and registered travel agent with CIAN (number CI-AN-18445-3), the Spanish equivalent of ATOL & ABTA. This means that we are bound by a code of conduct to ensure that you receive the best possible service and to provide compensation when required.

We accept payments by credit card, which provides an additional level of assurance. Our payment system is provided by Unicaja, which is one of the strongest banks in Europe. It uses the secure HTTPS protocol and asymmetric key cryptography with encryption standards compliant with international requirements. Your credit card information is shared only between you and the bank. We do not even get to see it.

What’s the difference between a fitness and a weight-loss break?

The difference is the emphasis given to weight-loss. A fitness break is focused on improving fitness with due regard to good nutrition. On a weight-loss break, the menu is more carefully controlled.

On all of our fitness and weight-loss holidays most people will achieve significant changes to their body shape which will include fat loss and muscle gain. We can also offer help for those who wish to increase their body weight.

Do you charge a supplement for single travelers?

No. The prices on this website are usually for single occupancy. However, we usually give a discount to those who wish to share a room.

Are you open throughout the year and can I arrive and depart on any day of the week?

The fitness and weight-loss holidays in Antequera are available every day of the year and you can arrive and depart at almost any time on any day and can book a holiday for almost as long as you wish.

The yoga & fitness holidays in Italy are usually available between April & October.  In Italy you can also arrive and depart at almost any time on any day and can book a holiday for almost as long as you wish.

The centres in Ibiza, Marbella and Turkey are available on specific dates and for specific durations, as detailed on the page for each retreat.

What is the food like and do you cater for vegetarians?

All of the kitchens at our fitness and weight-loss holiday centres pride themselves on their reputation. We have worked with the chefs to produce menus specially tailored to the needs of our clients. The meals provide all that you need to fuel your fitness activities whilst being carefully measured and prepared to support your weight-loss goals.

All centres cater for vegetarians.

How long is a fitness or weight-loss holiday?

We have achieved great results in as little as 4 nights. In Antequera and Bodrum, many guests stay for 3 to 4 weeks; some stay for even longer.

How fit do I need to be?

There is no minimum requirement. Our fitness and weight-loss holidays are organised to suit guests of similar abilities and interests. For most venues we need to know in advance if you are unable to hike over fairly rough terrain (or don’t want to ride a bike in Marbella and Antequera).

If you are very concerned about your health or level of fitness you may wish to consider joining us for a private course.

What can I expect to achieve?

Whichever of our fitness and weight-loss centres you choose, you will not only improve your fitness, you will also lose weight, de-stress and really get started on a fitter and healthier way of life. You will also be equipped with the knowledge and confidence to continue to work towards your own health and fitness goals when you leave.

Testimonials

Fitness and Weight-Loss Holidays: Testimonials


Please have a look through our client testimonials or Submit your own

Ibiza, July 2018

Wow, I had the most amazing 5 days ´Jump Start´ with Clare and James in Sol Beach House Ibiza. I came back home a different person! Their ‘training, mindset and nutrition’ approach makes you focus not only on having a fit body, but even more on being a happy and healthy person. And besides being… Read more “Ibiza, July 2018”

Marije, Holland

Antequera, September 2017

Hi Antonio, Thank you for the reports and the exercise/nutrition guidelines. I am of course missing you all and I’ve told all of my friends what a fantastic programme you provide but more importantly what a great bunch of people you are. I can honestly say I haven’t felt this fit in ages, I have… Read more “Antequera, September 2017”

Sue Reid

Tuscany & Antequera

Hi Mel, I had a wonderful time in Tuscany. Having been to Antequera 3 times before, I can honestly say that both Antequera and Tuscany are great programmes. I would happily do either again should the occasion arise. I got incredibly lucky with the group of guests in Tuscany during my week. It was the… Read more “Tuscany & Antequera”

Jennifer Stillman

We had a fantastic holiday,

We had a fantastic holiday, activities were tailored to suit us and all the fitness staff were all brilliant. Would definitely recommend!

Laura (Antequera, January 2016)

A very good formula!

Hello Mel, We did have a precious and great stay in Antequera. Both of us do have a huge improvement on our fitness level, at first point of view. What we really did appreciate most, is the individual approach. As I’m within the last month of preparing for my marathon in Valencia and my husband… Read more “A very good formula!”

Evi Wandelseck (Antequera, October 2015)

A great experience, highly organized

A great experience, highly organized in a professional and personal level. The combination of the environment, the facilities, the technical gym work, outdoor activities (walking and cycling) as well as the treatment and overall management by the team are excellent and very balanced, according to the objectives. Very good schedule. Coaches who accompany you constantly… Read more “A great experience, highly organized”

Federico (Antequera, August 2015)

I have just enjoyed a

I have just enjoyed a fabulous week in Marbella, I would recommend the camp to anyone without hesitation. The days were very enjoyable with a mixture of high intensity workouts and fun activities. The trainers were very helpful and coupled with Jan’s expertise they genuinely cater for all fitness levels and have your best interests… Read more “I have just enjoyed a”

Gary (Marbella, July 2015)

I was in the army.

I was in the army. Everyone around me was fit. We were all slim, eating and drinking machines. When we all left the army, 80% of us got fat. Those 80% continued to exercise more than your average adult (it’s in their “DNA”), but still the weight went on. The problem is they were all… Read more “I was in the army.”

Craig

Laura (Alicante January 2015)

I have just returned home from my 3rd trip [to Alicante] and am feeling, refreshed, revitalised and full of beans. It’s a charming place and since my last visit it has undergone some further improvements and refurbishments making the stay better than ever. I would highly recommend anyone to go who is looking to lose… Read more “Laura (Alicante January 2015)”

Laura (Alicante January 2015)

Couple (October 2014)

My wife and I spent a week fitness holiday in Marbella. It was a truly great experience with very professional and experienced trainers and the fantastic surroundings of the wonderful Marbella. We were training on the beach, in the parks and up in the mountains. We very much enjoyed the great variety of activities. We… Read more “Couple (October 2014)”

Couple (October 2014)

Rose

I am so happy that I spoke to Mel before booking my weight loss holiday! There were so many things that I hadn´t thought about and I was all set for a week of suffering but what I got was a week of great classes and actvities and even better results 🙂 Thanks again!!!!

Rose

Tiziano Puiatti

My time on the course was a truly invaluable experience. Mel’s expertise in both nutrition and fitness is impressive. He helped me train for a 7000m peak expedition which I made. He also put me on the right path to achieving sustained weight loss without unhealthy crash diets and significantly improving my overall health and… Read more “Tiziano Puiatti”

Tiziano Puiatti

Peter

Many thanks for an inspiring week (in Alicante). We have never had a holiday like it before. It wasabsolutely wonderful and you can all congratulate yourselves for making it as enjoyable as possible for us. We enjoyed every activity on offer. Yoga was a brilliant start to the day, the walks around the secluded hills,… Read more “Peter”

Peter

Peter

Thanks Mel for organising such a brilliant fitness holiday. Teresa and I both had a great time and achieved everything that we wanted. We never thought that a ´Boot Camp´ could be so much fun!!!

Peter

Caroline

My partner and I have just had one of our best holidays ever with the fitness guys at RFH, sendero sur based at the Finca Eslava. It was an amazing experience. David and Antonio the guides were awesome, super friendly and incredibly knowledgable of the area. The hotel base was perfect with great food. We… Read more “Caroline”

Caroline

Tony

I think that for my purposes, RFH does exactly what I want – gets me to lose weight and gain fitness as quickly as possible. I could not find anywhere on the Internet in Britain that had the right mix and approach, which is why I first came here 5 years ago. I live on… Read more “Tony”

Tony

Di Back

An excellent programme, beautiful surroundings and a kick start ot my weight loss porgramme. 1 week back and a further 3 kgs down! Well done guys – excellent value

Di Back

Andrea

Just a quick note to say how great the week was that I spent with RFH. It certainly exceeded all my expectations. It was great fun, the activities were very diverse, the trainers are true professionals and I thoroughly enjoyed the beautiful landscapes during all the outdoor activities (OK, I enjoyed it more during the… Read more “Andrea”

Andrea

Nikki

I had an incredible time in Antequera last week. Everything went smoothly right from being met at the airport to being dropped off again at the end of the trip. The fitness programme was great, with plenty of variety so I didn’t get bored. The timings were also perfect to allow for some rest in… Read more “Nikki”

Nikki

Freddie Vasquez

What a great break in a lovely part of the world. I am sure Christine and I will be back. I lost weight and we came away feeling fit and invigorated. The cycling and hiking were enjoyable and we even had some fun in the gym sessions. Thanks to David and Antonio.

Freddie Vasquez

Legal

Fitness and Weight-Loss Holidays: Legal Information / Información Legal

ENGLISH (Español Abajo)

Legal Notice

The following terms and conditions regulate the access and use of the URL https://www.rfhfitness.com (hereinafter WEBSITE) owned by Riofrio Holidays SL, with address at Avda. De los Ángeles, 23 , 18300, Loja, email info@rfhfitness.com, registered in the Mercantile Register of Malaga to Volume 4836, Folio 107, Sheet MA-107686, Inscription 1 and with CIF B9310592 (hereinafter RFH FITNESS).

Identification of the Parties

On the one hand, RFH FITNESS.

And, on the other hand, the physical person, henceforth USER, who accesses the page to inquire and contract the services offered through the WEBSITE. The USER declares that he is of legal age and has the legal capacity to acquire the services offered through the WEBSITE.

For the use of this portal by the USER, he/she expressly accepts the full and unreserved adhesion to each and every one of these General Conditions in the version published by RFH FITNESS at the time that the USER accesses this WEBSITE, especially those established on the limitation of liability of RFH FITNESS.

Therefore, the USER must carefully read these General Conditions in each of the occasions in which they intend to use the WEBSITE, given that they may have undergone modifications since the last time they accessed.

General Conditions

The information contained in the WEBSITE is offered for the convenience of the USER, however, it may contain inaccuracies, misprints or any kind of error. RFH FITNESS does not guarantee the accuracy or reliability of the information or content of the WEBSITE.

The WEBSITE screens are optimized for use with the Internet Explorer browser and the Windows operating system. RFH FITNESS is not responsible for the results obtained using a different browser or operating system.

RFH FITNESS offers and, where appropriate, supplies the contents, products and services to the USER of the WEBSITE in the name and on behalf of tour operators of recognized prestige, limited to include in the WEBSITE the aforementioned contents, products and services.

The USER is informed that the contracting of package tours are governed, by the Combined Travel Law, subject to the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws and that as of July 1, 2018, by the Directive (EU) 2015/2302 of the Parliament and the Council of November 25, 2015 relating to travel combined and the related travel services, and the transposition that Spain makes of said directive and that in case of purchasing a tour package is subject to said legislation and the specific conditions agreed with the USER based on retail travel.

Within the WEBSITE there are links to other websites over which RFH FITNESS has no control and of which is not responsible. RFH FITNESS does not sponsor or guarantee any of these third party websites, which have been included for convenience for USERS.

The traveler is responsible for complying with the governmental requirements of exit, entry and other documentation. This information can be found on the website of the relevant Ministry of Foreign Affairs. RFH FITNESS can incorporate additional specific conditions that will be recorded on the WEBSITE.

The purchase of any product will only be effective when RFH FITNESS realizes a valid charge on the credit card provided or the amount of said purchase is received by means of a transfer or cash, and may be canceled up to that moment by RFH FITNESS.

The fact of requesting a reservation implies commitment on the part of the client to authorize the charge on the credit card or bank account that he / she provides for the agreed amount of the contracted trip.

The document in which the contract is formalized by means of which the client acquires any tourist service through the WEBSITE will be filed by RFH FITNESS and the USER may request access to it at any time through email.

The USERS will use the WEBSITE only and exclusively for private use. USERS may not copy, reproduce, transmit or distribute in any way the content of this WEBSITE or the services that can be obtained through it, without the written permission of RFH FITNESS.

USERS may not establish links to web pages of the WEBSITE without written consent of RFH FITNESS.

RFH FITNESS undertakes to act with the utmost diligence to ensure that the data appearing on the WEBSITE is accurate and up-to-date at all times. However, sometimes due to causes beyond the control of RFH FITNESS, there may be a typographical error. In such cases, RFH FITNESS is committed to correct such errors as soon as possible. Likewise, if any price contains any errata and some USER has been affected by it involuntarily and could not have been warned by the customer at the time of booking, RFH FITNESS will honour the price initially offered.

RFH FITNESS will not be responsible, directly or subsidiarily, for:

  • The quality of the service, the speed of access, the correct functioning, the availability and continuity of the portal.
  • Information entered by users, collaborators and third parties.
  • Damages that may be caused to the USER's equipment due to the use of the WEBSITE.
  • Non-compliance or defective compliance by the suppliers of products or services and / or by the combined travel organizers of the obligations derived from the regulations in force and the terms and conditions of sale of each of the products and services or package trips that they are contracted through the WEBSITE, without prejudice to the responsibility that legally corresponds to the organizer and retailer.
  • The links and hypertext that make it possible, through the WEBSITE, to connect the USER to services and services offered by third parties, do not belong to nor are they under the control of RFH FITNESS; RFH FITNESS will not be responsible for the information contained therein nor for any effects that may derive from said information.
  • The vices and defects of all kinds of the contents transmitted, disseminated, stored or made available.

The entirety of this WEBSITE: text, images, trademarks, graphics, logos, buttons, software files, color combinations, as well as the structure, selection, arrangement and presentation of its contents, is the property of RFH FITNESS and its reproduction, distribution, public communication and transformation is prohibited. Likewise, the reproduction, retransmission, copying, transfer or broadcasting, total or partial, of the information contained in these pages, whatever their purpose and the means used to do so, is prohibited.

RFH FITNESS reserves the right to modify, limit or cancel the terms and conditions applicable to the WEBSITE referred to above, provided that notice is given at least 15 days in advance. The notice will be made through a pop-up window, which will be opened when accessing the page, or a notification to the USER that will be made prior to the modification, limitation or cancellation.

RFH FITNESS reserves the right to deny or withdraw access to the WEBSITE and / or the Services, at any time and without prior notice to those USERS who fail to comply with these General Conditions.

These conditions will be subject to Spanish legislation. The Courts of Malaga are competent to hear any litigation arising from these conditions, except that, according to the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the Law General for the Defense of Consumers and Users, the counterparty has the status of consumer or user, in which case the courts of the consumer's domicile will be competent.

ESPAÑOL

Aviso Legal

Los términos y condiciones que a continuación se indican regulan el acceso y el uso de la dirección URL https://www.rfhfitness.com (en adelante WEBSITE) propiedad de Riofrio Holidays SL, con domicilio en la Avda. de los Ángeles, 23, 18300, Loja, correo eléctronico info@rfhfitness.com, inscrita en el Registro Mercantil de Málaga al Tomo 4836, Folio 107, Hoja MA-107686, Inscripción 1 y con C.I.F. B9310592 (en adelante RFH FITNESS).

Identificación de Las Partes

De una parte, RFH FITNESS.

Y, de otra parte, la persona física, en adelante USUARIO, que accede a la página para informarse y contratar los servicios ofertados a través del WEBSITE. El USUARIO declara que es mayor de edad y tiene la capacidad legal para adquirir los servicios ofrecidos a través del WEBSITE.

Para la utilización de este portal por parte del USUARIO, el mismo acepta expresamente la adhesión plena y sin reservas a todas y cada una de las presentes Condiciones Generales en la versión publicada por RFH FITNESS en el momento mismo en que el USUARIO acceda a este WEBSITE, especialmente las establecidas sobre la limitación de responsabilidad de RFH FITNESS.

Por tanto, el USUARIO debe leer atentamente las presentes Condiciones Generales en cada una de las ocasiones en que se proponga utilizar el WEBSITE, dado que las mismas han podido sufrir modificaciones desde la última vez que accedió.

Condiciones Generales

La información contenida en el WEBSITE es ofrecida para conveniencia del USUARIO, sin embargo, puede contener imprecisiones, erratas o cualquier género de error. RFH FITNESS no garantiza la exactitud o fiabilidad de la información o del contenido del WEBSITE.

Las pantallas del WEBSITE están optimizadas para su utilización con navegador Internet Explorer bajo entorno Windows. RFH FITNESS no se responsabiliza de los resultados obtenidos utilizando un navegador o sistema operativo distinto.

RFH FITNESS ofrece y, en su caso, suministra los contenidos, productos y servicios al USUARIO visitante del WEBSITE en nombre y por cuenta de operadores turísticos de reconocido prestigio, limitándose a incluir en el WEBSITE los contenidos, productos y servicios antedichos.

El USUARIO debe saber que la contratación de los viajes combinados están regidos, por la ley de Viaje Combinado, sujeta a lo dispuesto en el Real Decreto Legislativo 1/2007, de 16 de Noviembre, por el que se aprueba el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios y otras leyes complementarias y que a partir del 1 de julio de 2018, por la Directiva (UE) 2015/2302 del Parlamento y del Consejo de 25 de noviembre de 2015 relativa a los viajes combinados y a los servicios de viaje vinculados, y a la transposición que en su caso efectúe España de dicha directiva y que en caso de compra de un paquete turístico se somete a dicha legislación y a la condiciones específicas acordadas con el USUARIO en función de viajes minorista.

Dentro del WEBSITE hay enlaces a otros webs sobre los cuales RFH FITNESS no tiene control y de los que obviamente no se hace responsable. RFH FITNESS no patrocina o garantiza ninguno de estos webs de terceros, los cuales han sido incluidos por conveniencia para los USUARIOS.

El viajero es responsable de cumplir con los requisitos gubernamentales de documentación de salida, entrada y otros. Dicha información puede ser encontrada en la página web del Ministerio de Asuntos Exteriores Español (www.mae.es). RFH FITNESS puede incorporar condiciones específicas adicionales que se harán constar en el WEBSITE.

La compra de cualquier producto sólo será efectiva en el momento en que RFH FITNESS realice el cargo de manera válida en la tarjeta de crédito suministrada o se reciba mediante transferencia o en metálico el importe de dicha compra, pudiendo hasta dicho momento ser cancelada por parte de RFH FITNESS.

El hecho de solicitar una reserva implica compromiso por parte del cliente en autorizar el cargo en la tarjeta de crédito ó cuenta bancaria que suministra por la totalidad del importe del viaje contratado.

El documento en el que se formaliza el contrato por medio del cual el cliente adquiere cualquier servicio turístico a través del WEBSITE será archivado por RFH FITNESS y el USUARIO podrá pedir acceso al mismo en cualquier momento a través de correo electrónico.

Los USUARIOS, utilizarán el WEBSITE única y exclusivamente para uso privado y particular. Los USUARIOS no podrán copiar, reproducir, transmitir o distribuir de cualquier manera el contenido de este WEBSITE o de los servicios que pueden obtenerse a través del mismo, sin el permiso escrito de RFH FITNESS.

Los USUARIOS no podrán establecer enlaces a páginas web del WEBSITE sin consentimiento escrito de RFH FITNESS.

RFH FITNESS se compromete a actuar con la máxima diligencia al efecto de que los datos que aparezcan en el WEBSITE sean en todo momento veraces y estén actualizados. Sin embargo, en algunas ocasiones por causas ajenas a la voluntad de RFH FITNESS puede existir algún error tipográfico, comprometiéndose RFH FITNESS en tales casos a subsanar tales erratas a la mayor brevedad. Asimismo si algún precio contuviese alguna errata y algún USUARIO se hubiese visto afectado por la misma de forma involuntaria y que no hubiese podido ser advertida por el cliente en el momento de efectuar la reserva, RFH FITNESS mantendrá a dicho cliente el precio inicialmente ofertado.

RFH FITNESS no se hará responsable, directa ni subsidiariamente de:

  • La calidad del servicio, la velocidad de acceso, el correcto funcionamiento ni la disponibilidad ni continuidad de funcionamiento del portal.
  • La información introducida por usuarios, colaboradores y terceras personas.
  • Los daños que puedan causarse en los equipos del USUARIO por la utilización del WEBSITE.
  • El incumplimiento o cumplimiento defectuoso por los proveedores de productos o servicios y/o por los organizadores de viajes combinados de las obligaciones derivadas de la normativa en vigor y de los términos y condiciones de venta de cada uno de los productos y servicios o viajes combinados que se contraten a través del WEBSITE, sin perjuicio de la responsabilidad que legalmente corresponda al organizador y detallista correspondientes.
  • Los enlaces e hipertexto que posibiliten, a través del WEBSITE acceder al USUARIO a prestaciones y servicios ofrecidos por terceros, no pertenecen ni se encuentran bajo el control de RFH FITNESS; no será responsable ni de la información contenida en los mismos ni de cualesquiera efectos que pudieran derivarse de dicha información.
  • Los vicios y defectos de toda clase de los contenidos transmitidos, difundidos, almacenados o puestos a disposición.

La totalidad de esta WEBSITE: texto, imágenes, marcas, gráficos, logotipos, botones, archivos de software, combinaciones de colores, así como la estructura, selección, ordenación y presentación de sus contenidos, es propiedad de RFH FITNESS y queda prohibida su reproducción, distribución, comunicación pública y transformación. Asimismo, queda prohibida la reproducción, retransmisión, copia, cesión o radiodifusión, total o parcial, de la información contenida en estas páginas, cualquiera que fuera su finalidad y el medio utilizado para ello.

RFH FITNESS se reserva el derecho a modificar, limitar o cancelar los términos y condiciones aplicables al WEBSITE referido anteriormente, siempre y cuando se realice un aviso con una antelación mínima de 15 días. El preaviso se efectuará mediante una pop window, que se abrirá al acceder a la página, o una notificación al USUARIO que se realizará con carácter previo a la modificación, limitación o cancelación.

RFH FITNESS se reserva el derecho a denegar o retirar el acceso al WEBSITE y/o a los Servicios, en cualquier momento y sin necesidad de previo aviso a aquellos USUARIOS que incumplan estas Condiciones Generales.

Las presentes condiciones estarán sometidas a la legislación española. Serán competentes para conocer de cualquier litigio que se derive de las presentes condiciones los Tribunales de Málaga, excepto que, según lo dispuesto en el Real Decreto Legislativo 1/2007, de 16 de noviembre, por el que se aprueba el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios, la contraparte tuviese la condición de consumidor o usuario, en cuyo caso serán competentes los tribunales del domicilio del consumidor.

Privacy / Privacidad

Fitness and Weight-Loss Holidays: Privacy / Privacidad

ENGLISH (Español Abajo)

Last modification: May 2018

This privacy policy applies to the website https://www.rfhfitness.com

Please read this privacy policy carefully, in it you will find important information about the treatment of your personal data and the rights recognized by the current regulations on the subject.

We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with any legislative or jurisprudential changes. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.

You declare that the data you provide us, now or in the future, is correct and truthful and you agree to notify us of any changes to them. If you provide personal data of third parties, you agree to obtain the prior consent of those affected and inform them about the content of this policy.

In general, the fields of our forms that are indicated as mandatory, must be completed in order to process your requests.

Who is responsible for the processing of your data? RIOFRIO HOLIDAYS SL (RFH FITNESS), Avda. De los Angeles, 23, 18300, Loja, info@rfhfitness.com.

Why will we process your data? Your data will be processed in order to allow us to attend to your requests and queries, for the provision of the requested services, the administration and the management of the security of the website and the fulfillment of our legal obligations, as well as for statistical purposes, for quality assessment of our services and the sending of our commercial bulletins.

Who can we communicate your data to? Your data will only be communicated to third parties by legal obligation, with your consent or when your request involves such communication. For example, the necessary data for the collection of the holidays, or, where appropriate for its financing, will be communicated to the relevant banking entities. The data of each traveler will be communicated to the companies whose services are included in the trip.

Legal basis of the processing of your data. The processing of your data is based on the execution of the travel contract, compliance with our legal obligations, as well as our legitimate interest in evaluating and promoting our services.

How long will we keep your data? We will keep your data during the validity of our relationship and, in any case, during the periods foreseen in the applicable legal provisions, for example in accounting and tax matters, and the time necessary to attend to possible responsibilities arising from the treatment. We will cancel your data when it is no longer necessary or relevant for the purposes for which it was collected. The access logs to restricted areas of the web will be canceled the month of its creation. The information related to navigation will be canceled once the web connection is completed and the statistics have been made. The data processed for commercial purposes will remain in force until it requests its deletion.

What are your rights? You have the right to obtain confirmation of whether or not we are processing your personal data and, in that case, access to that data. You can also request that your data be rectified when it is inaccurate or that incomplete data is completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the limitation of the processing of your data. In this case, we will only treat the affected data for the formulation, exercise or defense of claims or with a view to the protection of the rights of other persons.

Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will stop treating the data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defense of claims. However, at any time you may revoke your consent and oppose the processing of your data for commercial purposes. In this case we will stop treating your personal information for this purpose. The withdrawal of your consent will not affect the legality of the treatment based on prior consent.

Under certain conditions, you may also request that your data is transmitted to another data controller.

To exercise your rights you must send us an application and a copy of your ID or other valid document that identifies you by postal or electronic mail to the addresses indicated above.

To request your withdrawal from the treatments for commercial purposes you can send an email to the following email address: info@rfhfitness.com.

You can obtain more information about your rights and how to exercise them on the website of the Spanish Agency for Data Protection at http://www.agpd.es.

ESPAÑOL

Privacidad

Última modificación: Mayo del 2018

Esta política de privacidad se aplica a la web https://www.rfhfitness.com

Por favor, lea esta política de privacidad detenidamente, en ella encontrará información importante sobre el tratamiento de sus datos personales y los derechos que le reconoce la normativa vigente en la materia.

Nos reservamos el derecho de actualizar nuestra política de privacidad en cualquier momento con motivo de decisiones empresariales, así como para cumplir con eventuales cambios legislativos o jurisprudenciales. Si tiene dudas o necesita cualquier aclaración respecto a nuestra Política de privacidad o a sus derechos, puede contactar con nosotros a través de los canales que se indican más abajo.

Ud. manifiesta que los datos que nos facilite, ahora o en el futuro, son correctos y veraces y se compromete a comunicarnos cualquier modificación de los mismos. En caso de proporcionar datos de carácter personal de terceros, se compromete a obtener el consentimiento previo de los afectados y a informarles acerca del contenido de esta política.

De manera general, los campos de nuestros formularios que son señalados como obligatorios, deberán necesariamente ser cumplimentados para poder tramitar sus solicitudes.

¿Quién es el responsable del tratamiento de sus datos? RIOFRIO HOLIDAYS SL (RFH FITNESS), Avda. de los Ángeles, 23, 18300, Loja, info@rfhfitness.com.

¿Para qué trataremos sus datos? Sus datos serán tratados para la atención a sus solicitudes y consultas, la prestación de los servicios solicitados, la administración y la gestión de la seguridad de la web, el cumplimiento de nuestras obligaciones legales así como para fines estadísticos, de evaluación de la calidad de nuestros servicios y el envío de nuestros boletines comerciales.

¿A quién podemos comunicar sus datos? Sus datos sólo serán comunicados a terceros por obligación legal, con su consentimiento o cuando su petición implique tal comunicación. Por ejemplo, los datos necesarios para el cobro de los viajes, o, en su caso para su financiación, serán comunicados a las entidades bancarias que correspondan. Los datos de los viajeros serán comunicados a las empresas cuyos servicios se incluyen en el viaje.

Base jurídica de los tratamientos. El tratamiento de sus datos se basa en la ejecución del contrato de viaje, el cumplimiento de nuestras obligaciones legales, así como nuestro interés legítimo en evaluar y promocionar nuestros servicios.

¿Cuánto tiempo conservaremos sus datos? Conservaremos sus datos durante la vigencia de nuestra relación y, en todo caso, durante los plazos previstos en las disposiciones legales aplicables, por ejemplo en materia contable y fiscal, y el tiempo necesario para atender a posibles responsabilidades nacidas del tratamiento. Cancelaremos sus datos cuando hayan dejado de ser necesarios o pertinentes para las finalidades para las cuales fueron recabados. Los logs de acceso a áreas restringidas de la web se cancelarán al mes de su creación. Se cancelará la información relacionada con la navegación, una vez finalizada la conexión web y realizadas las estadísticas. Los datos tratados con fines comerciales se conservarán vigentes mientras no solicite su supresión.

¿Cuáles son sus derechos? Tiene derecho a obtener confirmación de si estamos tratando o no sus datos personales y, en tal caso, acceder a los mismos. Puede igualmente pedir que sus datos sean rectificados cuando sean inexactos o a que se completen los datos que sean incompletos, así como solicitar su supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines para los que fueron recogidos.

En determinadas circunstancias, podrá solicitar la limitación del tratamiento de sus datos. En tal caso, sólo trataremos los datos afectados para la formulación, el ejercicio o la defensa de reclamaciones o con miras a la protección de los derechos de otras personas.

En determinadas condiciones y por motivos relacionados con su situación particular, podrá igualmente oponerse al tratamiento de sus datos. En este caso, dejaremos de tratar los datos salvo por motivos legítimos imperiosos que prevalezcan sobre sus intereses o derechos y libertades, o para la formulación, el ejercicio o la defensa de reclamaciones. No obstante, en cualquier momento podrá revocar su consentimiento y oponerse al tratamiento de sus datos con fines comerciales. En tal caso dejaremos de tratar su información personal para este fin. La retirada de su consentimiento no afectará a la licitud del tratamiento basado en el consentimiento previo a la misma.

Bajo ciertas condiciones, Ud. podrá también solicitar la portabilidad de sus datos para que sean transmitidos a otro responsable del tratamiento.

Para ejercer sus derechos deberá remitirnos una solicitud y una copia de su DNI u otro documento válido que le identifique por correo postal o electrónico a las direcciones indicadas en el apartado

Para solicitar su baja de los tratamientos con fines comerciales puede enviar un email a la siguiente dirección de correo electrónico: info@rfhfitness.com

Podrá obtener más información sobre sus derechos y cómo ejercerlos en la página de la Agencia Española de Protección de Datos en http://www.agpd.es.

Cancellation / Cancelación

Fitness and Weight-Loss Holidays: Cancellation / Cancelación

ENGLISH (Español Abajo)

Please ensure that you have insurance to cover your costs in the event that you have to cancel your booking.

In the event of your cancellation of the holiday the following charges will apply:

  • More than 60 days prior to first day of holiday reservation – 25% (loss of deposit).
  • From 30 to 60 days prior to first day of holiday reservation – 50%.
  • From 14 to 29 days prior to first day of holiday reservation – 80% of total holiday price.
  • Less that 14 days prior to first day of holiday reservation or “no show” 100% of total holiday price.

In the very unlikely event that we have to cancel your holiday, we shall offer either an alternative holiday at similar cost or a full refund of any money already paid.

We cannot accept liability or pay compensation where cycle tours are affected by “Force Majeure”, which is any event that we could not reasonably be expected to foresee. Such events include but are not limited to: war, terrorist activity, explosion, sabotage, riot, industrial dispute, natural disaster, fire, flood, “Acts of God”, nuclear disaster, adverse weather, government action or other events outside our control.

ESPAÑOL

Cancelaciones

Por favor, asegúrese de tener algún seguro de anulación que le cubra los gastos de cancelación de su viaje, en caso de tener que anular sus vacaciones por algún motivo justificado.

  • En caso de la cancelación de las vacaciones se aplicarán los siguientes cargos:
  • Más de 60 días antes de la fecha de inicio de su viaje – 25% del precio final de la reserva.
  • De 30 a 60 días antes de la fecha de inicio de su viaje – 50% del precio final de la reserva.
  • De 14 a 29 días antes de la fecha de inicio de su viaje – 80% del precio final de la reserva.
  • Menos de 14 días antes de la fecha de inicio de su viaje o no presentarse – 100% del precio final de la reserva.
  • En caso muy improbable, debido a una causa mayor, de que tengamos que cancelar sus vacaciones, le ofreceremos algunas alternativas de viaje de precio similar o se le reembolsaría por completo el dinero ya pagado.

No podemos aceptar la responsabilidad, o pagar una indemnización, cuando sus vacaciones se vean afectadas por “fuerza mayor”. “Fuerza Mayor” es cualquier evento que no sea esperado ni previsto. Tales eventos incluyen, pero no se limitan a: la guerra, la actividad terrorista, explosión, sabotaje, disturbios, conflictos laborales, desastres naturales, incendios, inundaciones, “Actos de Dios”,desastres nucleares, mal tiempo, la acción del gobierno u otros eventos fuera de nuestro control.